Frequently Asked Questions

Where does Statements' ship to?

Statements' currently only ships to locations within the UAE. Click here for more information on Shipping and Deliveries.

When will I recieve my order?

Please visit the Shipping & Delivery page to see when you will be recieving your order.

If your order is late or if you did not recieve your order yet, visit the Contact Us page and email us with your order number.

I pre-ordered an item, when will I recieve it?

Your pre-order will be delivered to you as soon as it is available. This can take anytime between 1 week to 3 weeks depending on the item.

Do the items come in the Statements' packaging?

All orders are packed in our Statements' packaging, which is ideal for gifts (to your loved ones and to yourself).

How can I return or exchange an item?

If for whatever reason, you would like to return or exchange an item, Statements' offer easy returns within 14 days of ordering. We get it, these things happen.

Simply visit the Contact Us page and send us an email with your order number and reason for return/exchange.